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The unofficial start to the holiday shopping season—Black Friday weekend—is right around the corner. Retailers are planning now to deal with the oncoming consumer-oriented buying frenzy, by working on the details of staffing, stocking, security, crowd management, and safety.
The considerations are far-reaching and include managing the predictably long and winding checkout line. Here are eight tips for retailers on preparing a checkout line for the crowds and the excitement of an event filled with great opportunity—and great risk.