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Survey: Shoppers abandon hard-to-use sites quickly

Some 65% of consumers abandon e-commerce sites that don't let them quickly find what they're looking for, according to a survey. The survey detailed consumers' pet peeves with online and brick-and-mortar stores, including out of stock inventory and having to…

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Report: U.S. retailers added 29,000 jobs last month

About 29,000 of the 165,000 new jobs created in April were at retail companies, including 14,800 positions added at general-merchandise retailers, according to the report released Friday by the Bureau of Labor Statistics, which also revealed that the unemployment rate…

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Adults still shop as Mom would, research says

Even in adulthood, shoppers' purchases and cooking habits are influenced by their mothers, according to a white paper by Sullivan Higdon & Sink. "It's not just what we buy, it's also why we buy certain types of food -- like…

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NRF makes the case for sales tax fairness on PBS

Congress is in recess this week, but debate over sales tax fairness hasn't taken a vacation. NRF Vice President and Tax Counsel Rachelle Bernstein took to the airwaves on the PBS "NewsHour" with Senior Correspondent Gwen Ifill and eBay's Brian…

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4 social media tips from a teenage girl

Teenagers are natural social media pros, writes Mike Figliuolo, who notes that his daughter is racking up a sizable following on YouTube through a combination of ambition, skill and an intuitive understanding of principles such as search engine optimization and…

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At NACDS meeting, a focus on helping others

Robert Narveson, incoming chairman of the National Association of Chain Drug Stores, says he is "absolutely convinced of the power of community pharmacy to dramatically improve the welfare of humanity." At the annual NACDS meeting, he said, "As the demand…

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Deciphering the Affordable Care Act

Small businesses face confusing issues related to the Affordable Care Act, Karen Klein writes. For example, the law does not allow companies to offer different health care packages to exempt and non-exempt workers. If a company has more than 50…

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